Privacy & Legal

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: October 27, 2025

Information We Collect
We collect information you provide directly to us and information we obtain automatically.

Information You Provide

  • Contact information (name, email address, phone number)
  • Messages and inquiries sent through our contact forms
  • Professional information when applying for positions
  • Feedback and survey responses

Information We Collect Automatically

  • IP address and browser information
  • Pages visited and time spent on our website
  • Referring website and search terms used
  • Device type and operating system
How We Use Your Information
We use the information we collect for various business purposes.
  • To respond to your inquiries and provide customer support
  • To send you information about our services and programs
  • To improve our website and user experience
  • To analyze website usage and trends
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • To process job applications and recruitment
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

  • With your consent: When you explicitly agree to share your information
  • Service providers: With trusted partners who help us operate our website and services
  • Legal requirements: When required by law or to protect our legal rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets
  • Safety and security: To protect the safety of our users and the public
Data Security
We implement appropriate security measures to protect your personal information.

We use industry-standard security measures including:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices
You have certain rights regarding your personal information.
  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications
  • Data portability: Request a copy of your data in a portable format
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience.

We use the following types of cookies:

  • Essential cookies: Required for basic website functionality
  • Analytics cookies: Help us understand how visitors use our site
  • Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

International Data Transfers
Information about how we handle international data transfers.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy
Our commitment to protecting children's privacy online.

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy
How we handle updates to our privacy policy.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically for any changes.

Contact Us
If you have questions about this privacy policy, please contact us.

Email

privacy@vivamedco.com

Phone

+251 11 XXX XXXX

VIVAMEDCO Healthcare & Agriculture Solutions
Addis Ababa, Ethiopia
TIN: ET-123456789